Intrusion, hold-up, and fire alarm systems are a significant safety measure for private households and business or public premises. When an alarm is triggered, staff at the Bosch Communication Center ensure that countermeasures or assistance measures are immediately implemented. In the same way, they make sure that the system is functional at the required point in time.

For example, our services include:

• Notifying a local intervention service
• Contacting the police or fire department as the situation demands
• Notifying an appointed person
• Monitoring malfunction messages in accordance with VDE 0833
• Monitoring activation and deactivation within a specific time frame
• Remote maintenance (Teleservice)

We can also remotely monitor specific maintenance and service tasks in systems by means of our Teleservice. And if on-site intervention is required, we will coordinate optimal timing and routes for your service technicians.